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Frequently Asked Questions
Where do you ship?
We ship across Europe, and shipping is free.
How long until my order leaves?
Orders are dispatched within 1–2 business days, and every order comes with tracking.
What are the pieces made of?
Each piece is handmade in crochet using premium trilobal nylon thread, durable and soft against the skin. Learn more on our Our Materials page.
How do I care for my piece?
Hand wash in cold water with a mild, neutral soap. Do not wring. Lay flat and air dry in the shade, away from direct sunlight. Rinse with fresh water after the sea or pool. Dry cleaning is also suitable. More details on our Care & Longevity page.
Who makes MINATI pieces?
Every piece is 100% handmade in Colombia by women artisans who have carried the art of crochet through generations. Read our story on the About us page.
Can I return my order?
Yes, easy returns within 14 days. Write to us at hello@minatiswim.com and we will guide you through the process.
How can I contact you?
Email us at hello@minatiswim.com or call (+34) 664 104 349. You can also visit our Contact page.
DESIGNED TO STAY WITH YOU
At MINATI, every detail is considered — including the way your pieces arrive.
Our packaging has been designed as an extension of the MINATI universe: refined, thoughtful and created to make receiving your pieces feel as special as wearing them.
THE IBIZA SET EXPERIENCE
Our Ibiza Sets receive a presentation of their own.
Each set is carefully placed inside our signature MINATI box, designed in deep green with gold details and finished with the elements that define our visual identity.
Inside, every piece is presented with the same care and intention with which it was created.
Exclusive to our Ibiza Sets.
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A POUCH TO KEEP
Our bikinis arrive inside a natural linen drawstring pouch, designed to protect your pieces and to be used again and again.
Linen is a natural and biodegradable material, making the pouch a more considered alternative to single-use packaging.
Keep it for storing your MINATI pieces at home, protecting them while travelling or simply give it a new purpose.
A small detail designed to stay with you beyond the moment of unboxing.
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CONSIDERED IN EVERY DETAIL
From the making of each piece to its final presentation, we believe beauty is found in the details.
Our approach is simple: choose with intention, create with care and make every MINATI experience feel meaningful — from the first touch to the moment you take your pieces with you.